Shipping policy

We appreciate your continued support and trust in our products and services. As part of our commitment to transparency and ensuring the best customer experience, we would like to inform you of our shipping policy regarding parcel delivery.

Due to various factors such as distance, logistics, and unforeseen circumstances, we kindly ask our customers to allow up to 14 working days for the delivery of their parcels from the date of order confirmation. While we strive to deliver your packages in a timely manner, we recognise that occasional delays may occur, especially during peak seasons or unforeseen events.

Factors that may affect delivery times include, but are not limited to geographical location, weather conditions, carrier delays and peak seasons

We assure you that we are constantly monitoring our shipping processes and working diligently to minimize any potential delays. Our customer service team is also available to provide assistance and updates regarding the status of your order.